ARDEN RESOURCES

Support You Can Count On

HELPFUL LINKS

Home Health Patient Handbookdownload

Hospice Patient Handbookdownload

Caregiver Resource Videosexplore

FREQUENTLY ASKED QUESTIONS

HOME HEALTH CARE
What is Home Health care, and How is it Different from Hospice or Palliative Care?

Home health care is skilled medical care delivered in the comfort of your home to help you recover, manage illness, or regain independence. Unlike hospice, home health is for patients still pursuing curative treatment. Unlike palliative care, it’s typically short-term and focused on rehabilitation or stabilization.

Who qualifies for home health care with Arden?

You may qualify if you have a doctor’s order and a medical need, such as recovering from surgery, managing a chronic condition, or requiring skilled nursing or therapy at home. Our team will help you navigate the referral and eligibility process.

What conditions does Arden commonly treat?
We care for a wide range of patients, including those with:

Chronic wounds

Chronic Obstructive Pulmonary Disease (COPD)

Diabetes

Hypertension

Heart failure

Post-surgical needs

Arden’s care plans are personalized to address each patient’s unique diagnosis and goals.

What services are included in Arden’s home health care?
We provide:

Skilled nursing care

Wound care (including support for chronic wounds)

Medication management

Physical, occupational, and speech therapy

Certified cardiac care for CHF

Strength and balance training

Fall prevention programs

How do I get started with Arden’s home health services?
Your doctor can refer you directly, or you can contact us, and we’ll guide you through the steps. We’ll coordinate with your healthcare provider to create a personalized care plan.
Will my insurance or Medicare cover Arden’s home health services?
Yes, most home health services are covered by Medicare, Medicaid, and many private insurance plans. Our team will verify your benefits and explain everything before care begins.
How often will someone visit my home?
It depends on your care plan. Some patients may need daily visits, others just a few times per week. We tailor our schedule to meet your needs and adjust as necessary.
Do you serve my area?
While Arden provides home health services to over 70 counties in Mississippi, we do ask that you contact us to confirm coverage in your specific location.
PALLIATIVE CARE
What is palliative care, and how is it different from hospice?
Palliative care is supportive medical care focused on relieving symptoms and stress for patients living with serious illnesses, while they continue curative treatments. Unlike hospice, palliative care is not limited to end-of-life and can begin at any stage of illness.
Who can benefit from Arden’s palliative care program?
Patients with conditions such as cancer, COPD, CHF, kidney disease, or other complex illnesses who are experiencing pain, fatigue, or emotional stress may benefit from our palliative services—even while still seeing specialists or undergoing treatment.
Is palliative care available at home?
Yes. Arden’s palliative care is provided in the comfort of your home. Our A-Team nurses work closely with your doctors to manage symptoms, provide emotional support, and reduce the need for frequent hospital visits.
What symptoms can palliative care help with?
We help manage pain, shortness of breath, fatigue, nausea, depression, anxiety, and more. Our goal is to improve your comfort and quality of life throughout your illness.
Will my insurance cover palliative care?
Coverage varies by provider and plan, but many insurance companies, including Medicare Advantage, offer some level of palliative care coverage. Our team will help verify your benefits and explain your options.
Can I keep seeing my regular doctor while receiving palliative care?
Absolutely. Palliative care is a team approach. We coordinate with your primary doctor and specialists to make sure your care is aligned and comprehensive.
How do I get started with palliative care through Arden?
You can speak with your doctor about a referral, or contact us directly. We’ll answer your questions, confirm eligibility, and work with your care team to begin support.
HOSPICE CARE
What is hospice care, and when should it begin?
Hospice care is specialized support for individuals with a life-limiting illness who are no longer seeking curative treatment. It’s focused on comfort, quality of life, and emotional well-being. Hospice should begin when a physician believes life expectancy is six months or less, and sooner is often better for support and peace of mind.
How is hospice different from palliative or home health care?
While palliative care can begin alongside treatment and home health supports recovery, hospice is designed for those nearing life’s final chapter. It focuses on symptom management, emotional support, and honoring a patient’s wishes at the end of life.
Who is eligible for hospice with Arden?
Eligibility typically requires a physician’s certification of a terminal diagnosis with a life expectancy of six months or less. Arden’s team can help guide you through the process and determine the right time for care.
What services are included in Arden’s hospice care?
Our hospice program includes in-home visits from nurses and aides, pain and symptom management, spiritual and emotional support, social work services, bereavement care for families, and special recognition for veterans.
Does choosing hospice mean giving up?
Absolutely not. Choosing hospice means choosing support, comfort, and dignity. It’s not about the end—it’s about living more fully with the time that remains, surrounded by the people and care that matter most.
Will insurance cover hospice services?
Yes. Hospice care is typically covered by Medicare, Medicaid, and most private insurance plans. Arden will help confirm coverage and handle any necessary paperwork.
Where does Arden provide hospice care?
We provide hospice care in homes and facilities across Mississippi and in select counties in Central Tennessee. Contact us to see if we serve your area.

Can’t Find What You Need?

Whether you’re navigating care options, looking for specific support, or just unsure where to start—don’t hesitate to reach out to us. Our A-Team will make sure you get the information, answers, or guidance you’re looking for.